What is our Ticket Refund Policy?

27
Sep

Tickets for the event are non-refundable (except where applicable under relevant legislation/regulations) and non-transferable and cannot be reproduced, upgraded, or resold above their original value.

Refund Exceptions:

IGEA will only offer a refund or exchange of a ticket if the event is canceled, rescheduled, or significantly relocated (and you cannot or do not wish to attend the rescheduled or relocated event) or to the extent otherwise required by law.

IGEA will provide a refund or exchange of the GCAP ticket only to any customers who are unable to travel to the event due to travel restrictions in relation to COVID-19.

IGEA will provide a refund or exchange of the GCAP ticket only to any customer who is unable to attend due to illness (with applicable evidence – i.e. a doctor’s certificate) on or before October 13th.

For all other COVID-19 related cancellations that occur that do not directly relate to the points above, a credit for GCAP 2024 will be offered in place of a refund.

 

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